1. Introduction

Thestral ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our revenue recovery platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, company name)
Billing and payment information
Communications you send to us
Information from third-party integrations you connect (e.g., Stripe, HubSpot, Salesforce)
Usage data and analytics about how you interact with our platform

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Detect and analyze revenue leakage in your connected systems
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. This includes encryption of data in transit and at rest, regular security assessments, and access controls. We are committed to maintaining SOC 2 compliance and follow industry best practices for data protection.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in our operations
To comply with legal obligations
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate data
Deletion of your data
Data portability
Objection to processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features of our service may not function properly without them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@thestral.ai